Here at Glacier Media, our internal agency ecosystem is made up of 150+ folks.

Another week, another Team GMD Q&A. It’s kind of like Vogue’s 73 Questions. Instead, it’s in blog form and there are less than 10 questions – because you’re busy and we respect your time.

This week on Team GMD, we are featuring Nancy Lu, our Digital Ad Trafficker. Nancy helps the sales teams with data entry and online advertising campaigns booking. On a typical workday,  Nancy and the Ad Operation team coordinates, schedules, manages and monitors all digital projects using multiple systems and tools. For example, they monitor ad delivery, optimize campaigns, provide ongoing assurance support, enter campaigns into the billing system, and so on…. To learn more about Nancy, read on.

Personal kryptonite: Any delicious cakes

Morning rituals: Playing puzzle games to keep the brain active before leaving home …

Favourite food: Matcha flavoured desserts

What keeps you motivated: Family and Life

Office habit: Take a break (eat a lots of snack) to reduce stress. Also, I will take a walk after lunch if I am not busy to enjoy the weather.

Causes you are passionate about: Environment. It forces me to enjoy the discomfort of change.

Explain your work process in ad ops. How do you keep all your tasks organized:

After I get the email requests, I will have a daily to-do list to prioritize daily tasks and set a reminder and use email calendar to schedule tasks.

One tip for working with the marketing team: Slack them or communicate in person instead of emails…

One tip for working with the sales team: Asking/Confirming the campaign detail information.

One thing school taught you and one thing it didn’t:

The skill learnt in school is Teamwork. Group project allows students to build teamwork skill, including how to communicate and solve the problem.

School never taught you how to manage/control emotions. It is essential to gain mastery over emotions and while it is not possible to stop negative feelings from coming up.

Favourite quote: The best preparation for tomorrow is doing your best today.