Another week, another Team GMD Q&A. It’s kind of like Vogue’s 73 Questions. Instead, it’s in blog form and there are less than 10 questions – because you’re busy and we respect your time.



This week on Team GMD, we are featuring Betty Jin, one of Business in Vancouver’s own Account Managers. Betty spends her time developing win-win partnerships with clients and building her ever-expanding know-how in digital. Read more to learn more about Betty:


In a short paragraph, tell us a little bit about your role at Glacier Media.

My formal title is Account Manager – what it comes down to is making sure clients are getting the service and value that they invested money in, and Glacier Media is doing what we do best while making money from doing it. I manage both the client’s and fulfillment team’s expectations so delivery of services can be as smooth as possible. The aim is to put together win-win partnerships.


What do you do on a daily basis?

Build and manage a lot of relationships. Follow up on different projects. Brainstorm creative campaign ideas.



Seeking to understand others… what they’re proud of, what they worry about, what they want to achieve. Make them feel heard and then find solutions together.


Hidden talent:

Eating way too much food for my size.


Personal kryptonite:

Spiders and crabs (because they’re sea spiders).


What are you currently listening to?

Sweet Insomnia

10,000 Hours (Corny, I know. But I kinda like it)

Smelly Cat by Phoebe Buffay also rings in my head intermittently throughout the day


What keeps you motivated?

Having options in life.

My current and future family.

Self-discovery and development.

Leaving other people’s lives better than when I found it.


Office habit:

Exchange good mornings with Blair along with our explosion handshake.


Two truths one lie:

I can’t touch my toes without bending my legs

I’ve never been to Europe

I’ve never been to HongKong


It’s a gorgeous Saturday morning in Vancouver. Where are you going for brunch?

DIMSUM. I absolutely adore dimsum. Likely a spot in Richmond… Chef Tony, Dragonview, Red Star, Neptune… Any recommendations? Let me know.


How do you keep your work organized?

Run a tight calendar with colour-coding for things like “Client Meetings”, “Internal Meetings”, “BIV Events”, “Admin”, “Pipelining” (breakdown by product line and prospecting source), “Personal”, “Read Paper” and etc. Also leaving “white space” time because interruptions will come throughout the day. On Fridays, I make a list of major priorities for the coming week and then schedule them in my calendar accordingly.


One tip working with the digital team:

Talk in person and say hi!  Ask a lot of questions to understand the “why” behind recommendations and processes. Trust and leverage the team’s expertise.



I’m a big advocate for living a healthy and empowered life. Since 2015, I’ve been representing a whole suite of high-quality nutrition, beauty and home products. Many of which are organic and biodegradable. You can browse here or come find me to hear cool stories behind the brands!


Favourite quote:

Some women are lost in the fire, some women are built from it.


LinkedIn profile/ portfolio URL: